II. Registration & Tickets

1. You have the right to cancel your purchase (withdraw from the Contract) without stating a reason, up to 14 days from the purchase date. To cancel, you must send a withdrawal declaration to Callstack at conference@callstack.com within this 14-day period. Upon valid cancellation, you will receive a full refund of the ticket price.
2. Tickets for the RUC can be purchased by individuals, legal entities, or other organizations through https://www.reactuniverseconf.com or https://ti.to/RUC/react-universe-conf-2025 . You must ensure that all information provided during ticket purchase and Conference participation is accurate.
3. The ticket management system is provided by TEAM TITO LIMITED, a company registered in Ireland, located at Unit 2, 64 Dame Street, Dublin 2, Ireland ("Tito"). Tito's Terms & Conditions and Privacy Policy are available on https://ti.to/home.
4. To purchase the Ticket, you need to provide personal details such as your full name, company name, email address, and country. If purchasing multiple Tickets or buying on behalf of a legal entity, you must provide the personal details of each attendee before the Conference.
5. Order confirmation will be sent automatically after a successful purchase. To access the Conference, attendees must confirm their attendance by collecting their badge at the Conference venue. Locations and hours for badge collection will be communicated on the website and by email at least one week before the Conference. You may be asked to present your order confirmation email and ticket when collecting your badge.
6. Callstack may verify an attendee’s identity with a photo ID or similar document when collecting the badge at the Conference venue.

III. Pricing

1. Pricing is displayed on the website: https://www.reactuniverseconf.com in EUR, including value-added tax (VAT).
2. Payment is required immediately after placing your Ticket order through the system provided by Tito. You can make your payment online using one of the following methods:
a) Stripe
b) Invoice
3. Callstack reserves the right to adjust prices or offer discounts to future purchasers. Attendees may be asked to show proof of eligibility for any discounts when collecting their badge to enter the Conference venue. Without such proof, the Ticket will be considered invalid, and entry to the Conference will not be allowed.

IV. Refunds

1.  initiation of the Conference signifies the commencement of Callstack's contractual obligations, particularly relevant when the Conference begins prior to the conclusion of the 14-day cancellation window referenced earlier. This is notably significant for individuals or sole traders who may choose to have Callstack start executing the Contract within this period. In this case, you, as an individual or a sole trader, must declare to Callstack:
a)  Your explicit request for the Contract to be fulfilled before the end of the withdrawal period;
b) Your understanding that once Callstack fully performs the Contract, you lose your right to withdraw from it.
2. If you, as an individual or sole trader, decide to withdraw from the Contract after making such a request, you will need to pay for any services provided up to the point of withdrawal. The payment will be proportional to the services rendered by Callstack, based on the Ticket price.
3. Given the nature of the Conference and advance preparations, refunds are generally not offered for tickets purchased by entities other than individuals or sole traders, except as specified in these Terms.
4. Ticket substitutions are permitted if Callstack is notified well in advance, at least 21 days before the Conference starts. If an attendee can’t make it, you must inform Callstack and provide the personal details of the substitute. The payer of the Ticket cannot be changed.
5. If you are neither an individual nor a sole trader and cannot attend the Conference for any reason, without the possibility of transferring your Ticket to someone else, the fee is non-refundable.
6. Except for the provisions outlined in Section IV.4 and Section IV.5 of these Terms, Tickets cannot be resold or transferred for commercial gain. If this occurs, Callstack reserves the right to cancel such Tickets and prevent the Ticket holder from attending the Conference.
7. If the Conference date or location changes to a different city or country less than 60 days before the scheduled date, all Ticket purchasers have the right to cancel their purchase and receive a full refund of the Ticket fee. This also applies to any date or location change, where individuals or sole traders can cancel at any time for a full refund.
8. In the event of the Conference’s cancellation, all Ticket purchasers will be promptly informed and entitled to a full refund of the Ticket fee.
9. Refund requests must be made within 30 days of the scheduled Conference date. Any delay in requesting a refund will result in forfeiture of the right to a refund. Refunds will be processed promptly using the purchaser’s details provided at the time of purchase. Individuals and sole traders, however, are not bound by these procedural requirements for refunds.

V. Services

Callstack provides services that allow you to:
a) acquire the Ticket,
b) participate in the RUC in Wrocław, Poland - September 2-4, 2025.
The Conference’s agenda is available on the website: https://reactuniverseconf.com.

VI. Intellectual Property / Content

1. All intellectual property rights for materials distributed at the Conference or related to the Conference content are owned by Callstack, the Conference partners or speakers. Unauthorized use or reproduction of any copyrighted materials, trademarks, or trade names featured at the Conference is prohibited without prior written consent from Callstack.
2. You commit to refraining from sharing false, racist, discriminatory, inflammatory, or other harmful content within any Conference or Callstack platforms. For more details, refer to our Code of Conduct.

VII. Liability

1. Callstack provides the Conference on an “as-is” basis. Callstack disclaims all liability for any reliance by you or anyone on the Conference or information provided at the Conference, to the extent permissible under applicable laws. You agree not to hold Callstack liable for any loss or damage incurred as a result of contracts, communications, dealings, or the presence of third parties at the Conference venue, except for damage caused intentionally.
2. To the maximum extent permitted by law, Callstack is not liable for:
a) any indirect, special, incidental, or consequential damages however caused, arising directly or indirectly from the Conference or any aspect related to or in connection with these Terms;
b) any delays, interruptions, or errors in the transmission or delivery of the Services, unless stipulated otherwise in these Terms;
c) any other costs incurred by you in relation to the Conference.
3. Callstack reserves the right to deny entry to the Conference for behavior deemed socially unacceptable, for serious violations of the Code of Conduct, or for serious breaches of these Terms.
4. All ticket purchasers, including individuals and sole traders, are prohibited from accessing, storing, distributing, or transmitting any viruses or any content or material during the use of the Services that:
a) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing, or racially or ethnically offensive;
b) facilitates illegal activity;
c) depicts sexually explicit images;
d) promotes violence;
e) discriminates based on race, gender, color, religious belief, sexual orientation, disability; or
f) is otherwise illegal or causes damage or injury to any person or property.
5. Callstack reserves the right, without prejudice to our other rights, to disable your access to any material that breaches the provisions of this section.

VIII. Indemnification

You agree to indemnify and hold us, our representatives, licensors, partners, and sub-contractors harmless against all costs, claims, damages, liability, and expenses (including any attorney’s fees) which we might incur by reason of your breach of these Terms, to the fullest extent permitted by applicable laws. This indemnity shall extend (without limitation) to any losses which we may suffer as a result of third parties using your Ticket. However, this indemnification clause does not apply to individuals or sole traders.

IX. Notices and complaints

1. Any notice required under these Terms shall be sent via email. You must send notices to the email address provided on your registration form, while we will send notices to the address stated herein and via email at conference@callstack.com. You may also send notices to Callstack’s registered office address, as provided in Section I.2 of these Terms.

2. You are entitled to file complaints as specified in Section IX.1. of these Terms. Complaints should include a description of the grounds for complaint and detailed information about the complaining party. Callstack will review complaints within 14 days of receipt and notify you of the resolution via mail or email to the address provided.

X. Final Provisions

1. These Terms shall take effect from 10.01.2025.

2. Subject to the application of the overriding mandatory provisions of the applicable laws, these Terms shall be governed by the laws of the Republic of Poland. In matters not covered herein, the relevant provisions of the Polish Civil Code and other provisions of the Polish law shall apply.

3. Subject to the application of the overriding mandatory provisions of the applicable laws, any disputes arising from the purchase of the Ticket and/or participation in the Conference are subject to the exclusive jurisdiction of the competent Polish court. All disputes between Callstack and purchasers who are not individuals or sole traders shall be brought before the Polish court determined by Callstack’s registered office.

4. If any provision of these Terms is found to be illegal, invalid, or unenforceable in any jurisdiction, it shall not affect or impair the legality, validity, or enforceability of any other provision of these Terms in that jurisdiction.

5. Headings in these Terms are for convenience only and will have no legal significance or effect.